Privacy Policy

Who we are

caraudiovibe.com is operated by Car Audio Vibe, 2198 W Luke Ave, Phoenix, AZ 85015, United States ("we", "us"). We are the controller of the personal information described in this policy.

Information we collect

Information you give us

• Name, shipping and billing address, email address and phone number when you place an order;
• Order details and any messages you send to us (for example, support or return requests).

We do not collect or store any payment card details. All orders are paid in cash on delivery, so no online payment is taken on this website.

Information collected automatically

• Device and browser type, IP address, pages viewed, referring page and approximate location;
• Your cart contents and cookie preference, stored in your browser (see “Cookies & advertising”).

How we use information

• To process and deliver orders, send receipts and shipping updates, and handle returns and support;
• To prevent fraud and keep our website secure;
• To understand how the site is used and improve it;
• To measure the performance of our advertising (only where permitted and in line with your choices);
• To comply with legal, tax and accounting obligations.

We do not sell your personal information for money. We do not send marketing email unless you ask us to.

Who we share it with

We share information only as needed with service providers who act on our behalf:

• Shipping: carriers such as UPS, USPS and FedEx, to deliver your order;
• Website hosting and security providers;
• Analytics and advertising: Google (Google Analytics and Google Ads), subject to your cookie choices;
• Professional advisers, and authorities when required by law.

Cookies & advertising

We use essential storage to keep your cart and remember your cookie choice. With your permission (or where the law allows), we also use Google's tags to measure visits and the performance of our Google Ads campaigns. These tools may collect information such as your IP address and the pages you visit and may place cookies on your device. You can accept or decline non-essential cookies in the banner, and you can learn more in our Cookie Policy.

To learn how Google uses data, visit How Google uses information from sites or apps that use its services. You can opt out of personalized advertising at adssettings.google.com.

How long we keep data

We keep order and invoice records for as long as required for tax and accounting law (generally up to 7 years). Support messages are kept for as long as needed to resolve your request and handle any follow-up. Analytics data is kept according to the settings of the analytics provider.

Your privacy rights

Depending on where you live (for example California, Colorado, Connecticut, Virginia, Texas and other U.S. states, or the UK/EEA), you may have the right to:

• Know what personal information we hold about you and receive a copy;
• Correct inaccurate information or ask us to delete it;
• Opt out of the sale or sharing of personal information and of targeted advertising;
• Not be discriminated against for exercising your rights.

To make a request, email support@caraudiovibe.com. We may need to verify your identity, and we will respond within the time required by law. You can also use the cookie banner or clear your browser storage at any time to change your advertising choices.

Security

Our website is served over HTTPS and we do not collect payment card details. No method of transmission or storage is 100% secure, but we take reasonable technical and organizational measures to protect your information.

Children

Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it last changed.

Contact us

Car Audio Vibe
2198 W Luke Ave, Phoenix, AZ 85015, United States
support@caraudiovibe.com · +1 (888) 293-5559